Just moved to Sydney? Newcomer guide

Phone and SIM card

Prepaid SIM cards from the major networks are sold in supermarkets, newsagents and phone shops. You need ID such as your passport to activate a SIM in Australia. Compare coverage where you live before signing a contract.

Official source: ACMA – phone services

Bank account and tax file number

Banks ask for ID such as a passport, and some let you start the application before you arrive. Apply for a tax file number (TFN) from the Australian Taxation Office so you are not taxed at the highest rate.

Official source: ATO – tax file number

Medicare and doctors

Check whether you can enrol in Medicare. For non-emergency advice, Healthdirect answers 24/7 on 1800 022 222. Many GPs speak Mandarin or Cantonese; see our health listings. In an emergency call 000.

Official source: Services Australia – Medicare · Healthdirect

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Free interpreters

TIS National provides interpreters for many services. Call 131 450 and ask for Mandarin or Cantonese.

Official source: TIS National

Getting around

Tap an Opal card, contactless bank card or phone on trains, buses, ferries and light rail.

Official source: Transport for NSW

Schools

Public schools enrol children who live in their local area. Check the school finder and contact the school.

Official source: NSW Department of Education

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Chinese grocers and food

Asian grocers stock rice, sauces, fresh noodles and vegetables from home. Browse our grocery and restaurant listings for this city.

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Settling in

The Department of Home Affairs has an official settlement guide covering housing, work, English classes and more.

Official source: Home Affairs – settling in Australia

💬 Newcomer Q&A

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