Just moved to New York? Newcomer guide

Phone and SIM card

Prepaid plans need no credit history and are sold in carrier stores and pharmacies. Postpaid plans may need a credit check.

Official source: FCC – consumer guides

Bank account, SSN and IDNYC

Banks ask for ID and proof of address. If you are eligible to work, apply for a Social Security number. IDNYC is a free city ID card for New Yorkers aged 10 and over, whatever their immigration status, and some banks accept it.

Official source: SSA – Social Security number · IDNYC

Health care and doctors

Compare health plans on NY State of Health. NYC Health + Hospitals treats patients regardless of ability to pay or immigration status. Call 911 in an emergency.

Official source: NY State of Health · NYC Health + Hospitals

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Getting around

Tap a contactless card or phone with OMNY on subways and buses. Fares are capped after 12 paid rides in 7 days.

Official source: MTA – OMNY

Schools

Every child in NYC has the right to a free public education. Enrol through a Family Welcome Center. Interpreting is free.

Official source: NYC Public Schools – enroll

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City help in Chinese

Call 311 for city services and ask for Mandarin or Cantonese. The Mayor's Office of Immigrant Affairs offers free, safe help.

Official source: NYC 311 · NYC Immigrant Affairs

Chinese grocers and food

Manhattan Chinatown, Flushing in Queens and Sunset Park in Brooklyn have many Chinese grocers and restaurants. Browse our listings.

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💬 Newcomer Q&A

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Business and place listings come from open data and the public and may be incomplete, out of date or wrong. Always check with the business before you visit or rely on it. Use at your own risk. Disclaimer & terms