Just moved to London? Newcomer guide

Phone and SIM card

SIM-only and pay-as-you-go plans are sold in phone shops and supermarkets. Many need a UK bank card for monthly contracts, so start with pay-as-you-go.

Official source: Ofcom – phones

Bank account and National Insurance

Banks ask for ID and proof of address; basic bank accounts have fewer requirements. You need a National Insurance number to work.

Official source: GOV.UK – National Insurance number · MoneyHelper – basic bank accounts

NHS and doctors

Register with a GP surgery near your home; you do not need proof of address or immigration status to register. Call NHS 111 for urgent advice, and 999 in an emergency. You can ask for an interpreter.

Official source: NHS – register with a GP · NHS 111

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Getting around

Tap a contactless bank card or phone, or use an Oyster card, on the Tube, buses and trains. Daily caps limit what you pay.

Official source: TfL – fares and payments

Schools

Apply for a state school place through your local council. Deadlines are fixed each year.

Official source: GOV.UK – school places

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Chinese grocers and food

Chinatown in the West End and many neighbourhoods have Chinese supermarkets and restaurants. Browse our listings.

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💬 Newcomer Q&A

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