Just moved to Auckland? Newcomer guide

Phone and SIM card

Prepaid SIM cards are sold in supermarkets and phone shops. Compare coverage before signing up to a plan.

Official source: Commerce Commission – telco

Bank account and IRD number

Banks need ID and proof of address. Apply for an IRD number from Inland Revenue so you are taxed correctly.

Official source: Inland Revenue – IRD number

Doctors

Enrol with a general practice (GP) near you. Healthline on 0800 611 116 gives free advice 24/7, with interpreters. Emergency: 111.

Official source: Health New Zealand – find a GP

See listings ›

Getting around

Use an AT HOP card, or tap a contactless card, on Auckland buses, trains and ferries.

Official source: Auckland Transport

Schools

State schools may have enrolment zones. Check the zone for your address before you enrol.

Official source: Education Counts – find a school

See listings ›

Settling in

Immigration New Zealand has official settlement information on housing, work and community services.

Official source: Immigration NZ – living in NZ

Chinese grocers and food

Dominion Road and many suburbs have Chinese supermarkets and restaurants. Browse our listings.

See listings ›

💬 Newcomer Q&A

Report a problem or suggestion

Report a problem or suggestion

Please don't include private details like passwords or card numbers.
Business and place listings come from open data and the public and may be incomplete, out of date or wrong. Always check with the business before you visit or rely on it. Use at your own risk. Disclaimer & terms